FAQs

HOW DO THE LIVE CLASSES WORK?

The live classes are all taught in real-time. Students interact closely with their instructor for 3 hours per session. During a typical live online class, students will receive the following: demo/lecture, in-class exercises, FAQs, critiques and homework. Classes will provide students the opportunity to work in an intimate class room setting with the instructor of their choice. This allows the students the closest experience to attending an on-campus class with all the comforts of learning at home.

  • KEEP YOUR VIDEOS*
  • INTERACT DIRECTLY WITH PROFESSIONAL INSTRUCTORS
  • VIRTUAL CLASSROOM EXPERIENCE
  • LEARN IN THE COMFORT OF YOUR HOME

*Students receive one video license to play on one computer system. License is not transferable to additional computers.

What if I miss a live class?

Students who miss a class will have the opportunity to watch video recordings once it has been edited and available to view. This process may take several weeks to complete. Students will need to contact instructor to receive notes and homework assignments that are missed.

HOW DO THE SELF-STUDY COURSES WORK?

The self-study courses are perfect for those who cannot commit to a scheduled course. All video courses have been pre-recorded. Students may watch the videos anytime as long as you have high-speed Internet connection on a desktop or laptop.

  • KEEP YOUR VIDEOS*
  • FORWARD, REWIND, PAUSE AND STOP VIDEOS
  • WORK AT YOUR OWN PACE
  • LEARN IN THE COMFORT OF YOUR HOME
  • HIGH DEFINITION VIDEOS**

*Students receive one video license to play on one computer system. License is not transferable to additional computers.
**All on-campus classes are all shot in high definition.

HOW DO THE CRITIQUE COURSES WORK?

The critique courses are best for those who want feedback and a flexible schedule. These live pre-recorded courses do have a start date, however students are able to view the videos at their convenience during the week. Instructors will assign homework each week with a deadline to submit for critique. You will receive your personal critique within 3-days of homework deadline submission.

  • KEEP YOUR VIDEOS*
  • KEEP YOUR PERSONAL CRITIQUES
  • VIEW OTHER STUDENT CRITIQUES
  • FLEXIBLE SCHEDULE
  • LEARN IN THE COMFORT OF YOUR HOME

*Students receive one video license to play on one computer system. License is not transferable to additional computers.

WHAT ARE THE TECHNICAL REQUIREMENTS TO TAKE A COURSE?

For the best online experience, students need a fast internet connection. An optimal download speed of 4 Mbps is recommended to view online video courses and attend live classes. You may check with your Internet provider (ISP) or take a speed test. Other requirements include:

Operating System

  • Mac operating system 10.5 or higher
  • Windows XP Pro, Windows XP, Windows 7 or higher

Web Browsers

  • Chrome 25 or higher
  • Firefox 25 or higher
  • Safari 6 or higher

Software

  • Adobe Air Player – Version 14* – Viewing Videos
  • Adobe Custom Player – Viewing Videos
  • Photoshop – Digital Live and Self-Study Select Courses
  • Wacom Tablet – Digital Live and Self-Study Select Courses
  • Video Conferencing Software – Live Classes Only

Equipment

  • Digital Camera – Select Classes
  • Webcam – Live Classes

Please read the supply list for additional equipment needed for each specific class.

CAN I TAKE A LIVE COURSE AFTER IT HAS STARTED?

Our instructors have the option to grant permission for students to start late. This decision will be based on several factors and includes the best interest of the student.

What if I miss a live class?

Students who miss a class will have the opportunity to watch video recordings once it has been edited and available to view. This process may take several weeks to complete. Students will need to contact instructor to receive notes and homework assignments that are missed.

DO YOU GIVE COURSE CREDITS, CERTIFICATES AND PAYMENTS PLANS?

Our online program is not accredited and students do not receive credit. At this time, our online courses are part of our continuing education program. Depending on your course selection and attendance, you may request certificate of completion.

Do you offer financial support?
We currently do not offer financial support. You may qualify for Paypal’s – Pay Later Program. In addition, we do accept partial payments in certain situations. Please email us at contactus@laafa.org for further information.

WHAT ARE YOUR CHANGES, CANCELLATIONS AND REFUND POLICIES?

LIVE CLASSES

Artschoolvideos.com reserves the right to cancel any class, limit class size, change class times or use substitute instructors.

If a class is cancelled, students will be issued a full refund or may transfer with no fee to another class. If an instructor must leave after a class has begun, and no suitable substitute is available, the student will be refunded a pro-rated amount. In addition, if an instructor needs to postpone a class, students will be notified of the make-up date.

REFUNDS

All live online classes and workshops are refundable (less a $25 fee) up to 10 days prior to the start of the first class. A written drop request is required. Please send all drop requests to contactus@laafa.org.

CREDITS

Drop requests received within 10 days or less prior to the start of the first class will be eligible to receive a credit (less a $25 fee) applicable toward any of artschoolvideos.com’s online classes and/or workshops. This credit will be valid for a full year. Students will not receive any credits after the second week of an online live class. A written drop request is required. Please send all drop requests to contactus@laafa.org.

ABSENCES & MAKE-UPS

Our live classes are held in real-time. If you are unable to attend a class, please notify your instructor. Students will be able to download the recorded sessions once they are available. Processing of the video recordings may take several weeks.

SELF-STUDY COURSES

Self-study courses are non-refundable

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