FAQs

Streaming Access

After you purchase your video, it may take up to 48-hours to process your video stream.  Once processed, you will receive an email that your video is ready. You will find your streaming video in your profile under “courses”.

Streaming Requirements

The self-study streaming courses are perfect for those with a busy schedule. All video courses have been pre-recorded. Students may watch the videos anytime as long as you have high-speed Internet connection.

  • UNLIMITED STREAMING OPTIONS
  • FORWARD, REWIND, PAUSE AND STOP VIDEOS
  • WORK AT YOUR OWN PACE
  • LEARN IN THE COMFORT OF YOUR HOME
  • VIDEO SHOT IN HIGH DEFINITION

For the best 1080 HD online experience, students need a fast internet connection. You may check with your Internet provider (ISP) or take a speed test.  Other requirements include:

Computer Hardware

Intel Core 2 Duo Processor (or equivalent)

Computer Operating System

  • Windows 7 or newer
  • Mac OS 10.7 or newer
  • Chrome OS

Internet Connection

  • Standard Definition (SD) videos: 900 Kbits/sec
  • High Definition (HD) videos: 3.5 Mbits/sec

Our streaming videos will automatically adjust to the best format (360, 480, 720, 1080) dependent on your broadband speed.

Web Browsers

  • Chrome (latest version)
  • Firefox (latest version)
  • Internet Explorer (latest version)
  • Microsoft Edge
  • Safari (latest version)
  • Opera (latest version)

Android Devices

Device Hardware

  • Processor Type – ARM, dual-core processor or better. Intel processors are not currently supported.
  • Processor Speed – Greater than 1.2GHz
  • Device Memory – 1GB or higher

Operating System

  • Android OS 4.0 or higher
  • Modified versions of the Android operating system and Blackberry devices running Android apps are not supported.

iOS Devices

Devices

iPad, iPad Mini, iPhone, and iPod touch

Operating System

  • iOS 7.0 and higher
  • Does not support modified versions of the iOS operating system

Internet Connection

  • Standard Definition (SD) videos: 900 Kbits/sec
  • High Definition (HD) videos: 3.5 Mbits/sec

 

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